I saw a sign today that supplies a lesson in product design.
At the top of the ascending driving ramp on each floor of a downtown Atlanta parking deck is a neon sign that reads, "NEAREST VACANCY".
I asked myself, "What does it mean?"
"Should I turn right? Left?"
"Is this a piece of art by Ed Ruscha?"
"Is it an existential question?"
Does it mean I should find an available space? Wow thanks for that. I would never have guessed.
Lesson: Don't add a feature to a product or service unless it serves a clear purpose and would damage the product if discarded.
-Forsyth
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